Once you've scheduled your GoGetDoc visit, you can join your own private waiting room 10 minutes before your scheduled appointment time.

Don't worry if you lose track of time! Amy, your virtual assistant, will notify you via text when it's time to join your visit.

**If you don't receive a text, send the word START to 80578 -- if you have accidentally unsubscribed to messages from GoGetDoc, this will allow them to resume.

To get started, navigate to the Appointments tab in your GoGetDoc account to see all scheduled appointments.

Then, 10 minutes before your scheduled visit, click the Join Visit link to return to your earlier chat and then click Start Visit when it appears on screen.

GoGetDoc will ask you for permission to access your microphone and camera -- be sure to click Allow -- you'll need this to hear and see your provider!

**GoGetDoc will ONLY have access to your microphone and camera when your video chat is active, and the connection is secured for your privacy.

**If you have accidentally clicked Cancel, or you receive an error message that access has been denied, this guide can help you adjust those settings.

Next, click Join to enter your private chat room. Your provider will be in soon!

If you have any trouble joining your visit or speaking with your provider, our team is here to help! Email [email protected] for assistance.

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