It's rare to have trouble scheduling with one of our certified providers, but here are some reasons that might cause issues:
If the ID you've provided does not allow a provider to confirm your identity, they will notify you that your visit was unable to be scheduled, and will ask for a new ID.
If GoGetDoc is not available in your state, you will be unable to schedule a visit. GoGetDoc virtual visits are currently available in the following states:
Texas
California
Florida
Kansas
South Carolina
Georgia
Massachusetts
Missouri
Arizona
If your state isn't listed, stay tuned! More states are coming soon.
If you are still having trouble scheduling a visit and the above reasons do not apply, our team is here to help! Send us a message and we'll be in touch!