The VaxYes portal requires a match to the mobile number and date of birth you used to register with. Some common reasons for mismatch:

  • data entry error

  • date of birth mismatch

  • unable to receive verification code (text START to 80578)

Pro-Tip: How to get an additional review, fast

If you believe that your access is limited due to the reasons listed above, please reattempt your VaxYes submission with new photos. Be sure they are clear, well lit and in focus. Be sure that the spelling, names, and date of birth used in your submission match your government issued ID.

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