This is our number one question -- a level 1 verified certificate is available as soon as your request is received. Level 2 verification turnaround time can take a few business days with our current volume of requests.

Pro-Tip: How to get an additional review

If you believe that your initial submission was not immediately updated due to the reasons listed above, please reattempt your VaxYes submission with new photos. Be sure they are clear, well lit and in focus. Be sure that the spelling, names, and date of birth used in your submission match your government issued ID.

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